Acronis True Image
Frequently Asked Questions
Infrastructure
For more information call
I started Acronis True Image 8.0 Server for Windows from bootable rescue disks in order to
restore the image from an archive located on a network drive, but I can't find the desired
computer on the network.
If at least one computer is visible in "Computers near me", then try to specify the UNC path to the desired
computer in "file name edit box," e.g. \\server\share.
If no computers are visible on network, but the "Computers near me" icon is found in "My Computer" on
the Image Archive Selection screen, then please ensure that a DHCP server is running on your network. If
you don't use DHCP server, then please ensure that network settings accessible via Options item in the
Tools menu are correct.
If the "Computers near me" icon is not available in "My Computer", then there are problems either with
your network card or with the card driver shipped with Acronis True Image 8.0 Server for Windows.
Please feel free to submit a request to Acronis technical support and provide information about your
network card model and vendor.
I started Acronis True Image 8.0 Server for Windows from the bootable rescue disks to restore
an image from an archive located on a network drive, but when I try to login to a network
computer, it asks me for the user name and password again and again. What should I do?
In some cases, especially when a domain controller is present on the network, you should specify an
authorizing server name or domain name along with a user name. The user name should be specified in
the form of SERVER\USER or DOMAIN\USER.
If you are trying to access a server in a domain that is controlled by Windows Server 2003 and still can
not login to a server , please try the following:
1. Open Active Directory Users and Computers on domain controller (Windows Server 2003).
2. In the console tree, right-click Domain Controllers, click Properties, and then click the
Group Policy tab.
3. Click Default Domain Controllers Policy, and then click Edit.
4. Open the Computer Configuration \ Windows Settings \ Security Settings \
Local Policies \ Security Options folder.
5. Locate the Microsoft network server: Digitally sign communications (always) policy
setting, and then click Disabled.
You can also read Microsoft article 823659 regarding this problem.
How can I prepare my Windows XP, NT, 2000 or 2003 system for cloning or migrating the data
to different hardware?
In order to clone your Windows system or migrate it to different hardware, you should first prepare
Windows using Microsoft System Preparation Tool (sysprep). According to Microsoft Knowledge Base
Article — 298491: "One problem from duplicating an installation of Windows 2000 is that each cloned
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