
10 Copyright © Acronis, Inc., 2000-2011
1. Click Mark order as shipped.
2. Select your shipment company, enter your tracking number, and then click OK.
After you have marked your order as shipped, you can no longer cancel this order.
4.7 Track fulfillment of your order
Until the drive is received by the datacenter, you are able to track the shipment at the shipment
company Web site using your tracking code. After the drive is received by the datacenter, you will
receive email notifications of the following events:
The drive processing by the datacenter is started.
The upload of your archive is completed.
The drive is shipped back (in case you provided a return shipment label).
Initial Seeding results in an error.
If you want to submit an additional query about your Initial Seeding order, you can do it on the
account management page.
1. Click Initial Seeding / Recovery.
2. Find the necessary machine and expand the information about it by clicking “+”.
3. Click Problems with order and click Submit a request via web form.
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