ACRONIS True Image 2013 Guía de usuario Pagina 234
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234 Copyright © Acronis International GmbH, 2002-2012
Before making a request, collect the information about your system. Select Generate system report
in the Help menu. True Image 2013 will automatically collect the required information and display
a list of what is collected in the report. In the process of creating the report the program may install
some components required for collecting the necessary information. When the report is complete,
click Save and select the desired folder or leave the default folder. The program will archive the
report into a zip file. This report may also be useful when you request the Acronis Customer Service
Department to help you with a problem.
Send the file to the Acronis Customer Service Department. They will build an iso image of a custom
rescue media compatible with your computer hardware and send you the iso file. Burn this file to a
CD/DVD using a program that can handle iso files such as Nero.
Please be aware that finding the appropriate drivers and making the custom rescue media may take time.
Furthermore, finding the appropriate drivers may be not possible in some cases.
After burning your custom rescue CD, test it to make sure that all your computer hardware is now
detected in the recovery environment.
9.6 Viewing log
Most True Image 2013 operations write their own entries in the logs. When issues with the
operations occur, the log entries may provide information on their causes.
The log can provide information, for example, about scheduled backup results, including causes for
any failures.
If you want to view the log of True Image 2013 operations, click the gear wheel icon on the toolbar
to open the Settings menu and then select View log.
You can also open the log for viewing by selecting View log in the Operations menu of a backup box. In this case
you will see only the log items for the last run of the selected backup.
- User's Guide 1
- Table of contents 2
- 1 Getting started 7
- Backup and recovery 8
- Backup versions 8
- Disk cloning 9
- Backup file format 9
- Backup validation 9
- Consolidation 10
- Disaster recovery 10
- Scheduling 10
- 1.1.6.5 SSD support 14
- 1.1.6.6 Technical Support 14
- Installing True Image 2013 15
- Removing True Image 2013 16
- 1.1.9 Program workspace 18
- The toolbar 19
- The backups area 19
- Operations menu 20
- Backup and recovery toolbar 21
- 1.1.9.3 Synchronization tab 23
- Sync list area 24
- Disks and partitions tab 26
- Files and folders tab 28
- Time line 29
- Shortcut menus 31
- True Image into Windows 33
- Integration settings 34
- 1.1.9.8 Login menu 35
- 1.1.9.9 Settings menu 35
- 1.1.9.10 Help menu 35
- What is an Acronis Hotfix? 36
- 2 How to 37
- 3 Backing up data 38
- 3.3 Backup file naming 39
- 3.5.1 Data categories 45
- 3.6 Backing up e-mail 47
- How it works 49
- Rebooting the computer 53
- DVD/BD 55
- Additional information 56
- 3.13 Backup options 58
- 3.13.1 Backup schemes 60
- 3.13.3 Version chain scheme 61
- 3.13.4 Custom schemes 61
- 3.13.5 Image creation mode 65
- 3.13.6 Backup protection 65
- 3.13.8 Backup splitting 67
- 3.13.10 Backup reserve copy 68
- 3.13.12 Backup comment 69
- 3.13.13 Screenshot settings 69
- 3.13.14 Error handling 70
- 3.13.15 Computer shutdown 70
- 3.13.17 Windows account 71
- What you can exclude and how 74
- 3.14 Validating backups 75
- 3.15.2 Backup selection 76
- 3.15.3 Result location 76
- 4 Recovering data 78
- Nonstop Backup 84
- Restore 96
- Restore under rescue media 97
- Attention 101
- To a basic disk 102
- 4.14 Recovery options 104
- 4.14.1 Disk recovery mode 105
- 4.14.3 Validation option 105
- 4.14.4 Computer restart 106
- Operation priority 107
- Free disk space threshold 107
- E-mail notification 108
- 5 Synchronizing data 111
- 5.3 Acronis server login 112
- 5.5 Sync icons 113
- 5.6 Default sync 114
- 5.7 Sync creation 114
- USB flash drives 115
- USB hard drives 115
- All versions 120
- 5.12 How to share folders 122
- 5.16 How to leave a sync 125
- 6 Using online backup 127
- Trial subscription 128
- 6.4 Managing online backups 129
- 6.5 Online backup options 130
- 6.5.2 Acronis Cloud cleanup 131
- 6.5.3 Encryption key 132
- 6.5.5 Operation priority 133
- 6.5.7 Notifications 134
- 6.5.8 Exclusions 135
- 7 Useful information 138
- Additional recommendations 139
- Hard disk drives 140
- Optical discs 140
- 7.2.1 FTP connection 141
- To test the rescue media 142
- In this section 146
- Windows Vista/Windows 7 149
- Windows XP 149
- HDD content 151
- 7.6.2 Starting the Try mode 154
- 7.6.3 Stopping the Try mode 154
- 7.6.4.3 Alert settings 156
- 7.7 Scheduling 157
- Advanced settings 158
- 7.8.1 Searching 160
- Contents 163
- Advanced Options 164
- 7.10 Backup information 166
- 7.11 Timeout settings 166
- 8 Tools and utilities 167
- 8.1.1 How it works 168
- 8.1.2 How to use 168
- 8.2.1 Acronis Media Builder 169
- Description 171
- Click Next to continue 173
- Plug-in 177
- Media creation wizard 182
- 8.4.1 Acronis Secure Zone 183
- 8.4.3 Selecting partitions 185
- 8.4.5.1 Increase size 186
- 8.4.5.2 Decrease size 186
- 8.5 Cloning a hard disk 188
- 8.5.1 General information 189
- 8.5.2 Security 189
- 8.5.3 Selecting clone mode 190
- 8.5.6 Move method 192
- 8.5.7 Data migration 193
- 8.5.8 Manual partitioning 193
- 8.5.9 Cloning summary 195
- 8.6 Adding a new hard disk 196
- 8.6.3.1 Partition settings 199
- File System 200
- Partition letter 200
- Partition label 200
- 8.6.4 Add new disk summary 201
- 8.8.1 Acronis DriveCleanser 204
- 8.8.1.1 Data selection 205
- 8.8.1.2 Algorithm selection 206
- Algorithm definition 207
- Wiping pass adjustment 208
- Saving custom algorithm 209
- 8.8.1.3 Post-wiping actions 209
- 8.8.1.4 Disk wiping summary 209
- Hard disk content search 210
- 8.8.2 File shredder 211
- Shredding operation progress 212
- 8.8.2.3 Shredding summary 212
- 8.8.3 System Clean-up 213
- 8.8.3.1 Clean-up settings 214
- General 215
- Clean-up options 215
- Data destruction method 215
- Drive free space 217
- Computers 217
- "Commands" setting 218
- Network places filter 218
- 8.8.3.4 Preview 218
- 8.8.3.5 Clean-up progress 219
- 8.9 Mounting an image 221
- 8.10 Unmounting an image 223
- 8.11 Working with vhd files 224
- list of items for backup 228
- backup options 228
- backup location 228
- 9 Troubleshooting 230
- If True Image 2013 hangs: 232
- 9.4 General recommendations 233
- 9.6 Viewing log 234
- Copyright Statement 237
- 10 Glossary of Terms 238
- Version of synced file 241
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