ACRONIS Internet Security Suite 2010 Guía de usuario Pagina 311
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34. Support
If you need help or additional information on Acronis Internet Security Suite 2010,
use the contact information provided below.
Acronis Inc.
23 3rd Avenue
Burlington, MA 01803
USA
Buy: http://www.acronis.com/buy/purl-ais2010-en
Web: http://www.acronis.com/homecomputing/products/internet-security/
In order to contact support, ( Webmail, Phone, Chat), please use the wizard set at:
http://www.acronis.com/support/ > contact us > start here.
Availability: 24x7
Media: E-mail (Webmail), Phone, Chat.
Support
301
- User's Guide 1
- Table of Contents 3
- 1.2. Admonitions 9
- 2. Book Structure 10
- Installation and Removal 11
- 1. System Requirements 12
- System Requirements 13
- 2. Preparing for Installation 14
- 4. Activating the Product 18
- Activating the Product 19
- Getting Started 21
- 6. Overview 22
- 6.2.1. Novice Mode 23
- Overview 24
- 6.2.2. Intermediate Mode 25
- 6.2.3. Expert Mode 27
- 6.4. System Tray Icon 35
- 6.5. Scan Activity Bar 35
- 6.5.1. Scan Files and Folders 36
- 6.6. Acronis Manual Scan 37
- 6.7.1. Game Mode 38
- Using Game Mode 39
- Changing Game Mode Hotkey 39
- 6.7.2. Laptop Mode 40
- 7. Fixing Issues 42
- Fixing Issues 43
- 8. Configuring Basic Settings 45
- 8.1. User Interface Settings 46
- 8.2. Security Settings 47
- 8.3. General Settings 48
- Configuring Basic Settings 49
- 9. History and Events 50
- History and Events 51
- 10. Wizards 52
- DescriptionAction 54
- 10.2. Custom Scan Wizard 56
- DescriptionOption 58
- DescriptionScan Level 60
- 10.2.5. Step 5/6 - Scanning 62
- Scanning 63
- Vulnerabilities 65
- Vulnerability Check 66
- 10.4. File Vault Wizards 70
- 10.4.1. Add Files to Vault 71
- Step 2/6 - Select Vault 72
- Step 3/6 - Create Vault 72
- Step 4/6 - Password 74
- Step 5/6 - Summary 74
- Step 6/6 - Results 75
- 10.4.2. Remove Vault Files 76
- Step 2/5 - Password 77
- Step 3/5 - Select files 78
- Step 4/5 - Summary 79
- Step 5/5 - Results 80
- 10.4.3. View File Vault 81
- Step 2/4 - Password 82
- Step 3/4 - Summary 83
- Step 4/4 - Results 84
- 10.4.4. Lock File Vault 85
- Step 2/3 - Summary 86
- Step 3/3 - Results 87
- Click Finish 88
- Intermediate Mode 89
- 11. Dashboard 90
- Dashboard 91
- 12. Security 92
- Security 93
- 12.2. Quick Tasks 95
- 13. Parental 98
- 13.2. Quick Tasks 99
- 14. File Vault 100
- 14.2. Quick Tasks 101
- 15. Network 102
- 15.1. Quick Tasks 103
- 2. Click OK 109
- Expert Mode 110
- 16. General 111
- 16.1.1. Overall Status 112
- DescriptionIssue 113
- 16.1.2. Statistics 114
- 16.2. Settings 115
- 16.2.1. General Settings 116
- Important 117
- 16.3. System Information 118
- 17. Antivirus 120
- Antivirus 121
- Configuring Protection Level 128
- 17.2. On-demand Scanning 130
- 17.2.1. Scan Tasks 131
- 17.2.2. Using Shortcut Menu 133
- 17.2.3. Creating Scan Tasks 134
- Setting Scan Target 141
- Scheduling Scan Tasks 144
- Scanning Tips 145
- Scanning Methods 145
- Antivirus Scan Wizard 148
- 17.2.6. Viewing Scan Logs 153
- Step 1/4 - Select Object Type 156
- 17.4. Quarantine Area 163
- 18. Antispam 167
- Image Filter 168
- URL Filter 168
- NeuNet (Heuristic) Filter 168
- Bayesian Filter 168
- 18.1.2. Antispam Operation 169
- 18.2. Status 170
- Antispam 171
- 18.3. Settings 176
- 18.3.1. Antispam Settings 177
- 19. Parental Control 179
- Parental Control 180
- 19.1.2. Setting Age Category 183
- 19.3. Web Control 187
- 19.4. Web Time Limiter 189
- 19.5. Applications Control 190
- 19.6. Keywords Control 193
- 20. Privacy Control 197
- 20.2. Identity Control 198
- Privacy Control 199
- Step 1/4 - Welcome Window 201
- 20.2.2. Defining Exclusions 203
- 20.2.3. Managing Rules 204
- 20.3. Registry Control 205
- 20.4. Cookie Control 207
- 20.4.1. Configuration Window 209
- 20.5. Script Control 211
- 20.5.1. Configuration Window 212
- 21. Firewall 214
- Firewall 215
- 21.2. Network 218
- 21.2.4. Network Zones 220
- 21.3. Rules 221
- Configuring Main Parameters 224
- 21.4. Connection Control 228
- 22. Vulnerability 230
- 22.2. Settings 231
- Vulnerability 232
- 23. Encryption 233
- Encryption 234
- 23.2. File Encryption 235
- 23.2.1. Creating a Vault 236
- 23.2.2. Opening a Vault 238
- 23.2.3. Locking a Vault 238
- 24. Game / Laptop Mode 242
- Game / Laptop Mode 243
- Adding or Editing Games 245
- 24.2. Laptop Mode 246
- 25. Home Network 249
- Home Network 250
- 26. Update 255
- 26.1.1. Requesting an Update 256
- 26.2. Update Settings 257
- 26.2.5. Managing Proxies 260
- 27.2.1. Create Vault 265
- 27.2.2. Open Vault 266
- 27.2.4. Add to File Vault 267
- 27.2.3. Lock Vault 267
- 27.2.6. Change Vault Password 268
- (such as #, $ or @) 269
- Integration into Web Browsers 270
- Integration into Mail Clients 274
- 30.2. Antispam Toolbar 280
- 31.2. Using Scan Tasks 289
- How to Scan Files and Folders 290
- 31.4. Using Scan Activity Bar 292
- How to Schedule Computer Scan 293
- 33. Troubleshooting 296
- 33.1.2. Failed Installation 297
- Responding 298
- Not Work 299
- Troubleshooting 300
- Add Contacts to Friends List 304
- Indicate Detection Errors 305
- Ask for Help 306
- Add Spammers to Spammers List 307
- 34. Support 311
- Glossary 312
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